![]() If your profile pictures are not appearing try asking a user to view their Delve profile. Note 2: Pictures should be synchronised automatically from the users Exchange Online profile but this synchronisation process will only begin once the user has viewed his or her Delve page. If you do not refresh the page the placeholder profile picture is usually cached regardless of whether you click the "refresh chart data" button in the chart toolbar. Note 1: If you add a profile picture to an employees SharePoint UPS profile after creating your chart make sure you refresh the chart page in your browser to see the latest profile picture. If the user does not have a picture within his/her user profile the placeholder photo (below) is returned by SharePoint Online and will be shown instead. The third diagram in this step is a diagram from Microsoft that shows high-level picture profile sync procedures within Office 365. The current picture can be viewed in Manage User Profiles of the user profile configuration section. SharePoint stores a profile picture for each user within the user profile for that user. You’ll also need to move the original PNG files out to a different directory if you want to preserve them.The SharePoint User Profile and User Profile (Cross Domain) Sources When you’ve done all that, you’ll need to move those PNG files into the User Account Pictures folder. Don’t save over the original 256 x 256 image, which you’ll need to resize five times. ![]() Then enter the file name for the specified dimension in the list above, choose a folder, and select the Save option. When you’ve resized the picture to one size, click File > Save as > PNG Picture. Our guide for resizing images in Microsoft Paint includes full instructions for how to do so. You can resize the profile image with Windows 11’s MS Paint app. ![]() Those pictures must be resized to and saved with the following pixel sizes and file names: ![]() You’ll need to create five resized copies of that image with alternative dimensions. The profile picture downloaded from Icon Archive will have a default 256 x 256 size in pixels. ![]()
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